Bob De Thomas
Rita and I worked together at the Englewood Cliffs, NJ branch of United Jersey Bank in the late 1980s.Rita was a calm, professional, and patient person. Englewood Cliffs was a very affluent community with clients that could at times be very difficult. Rita was very adept at handling those clients using her patience and professionalism to satisfy even the most difficult client.
Here's an example. I was heading out to a managers' meeting when New York Knicks basketball player Patrick Ewing stopped me, saying there was a problem with his checking account. I brought him over, introduced him to Rita, who immediately put him at ease. There was no one else that could handle an annoyed client, especially a celebrity one, like Rita. I also remembered that Rita knew about the sports world as her brother was the well-known soccer player Gorgia Chinaglia.
Rest in peace Rita. There was no one like you.